Officer, Supplier Quality Engineering

Imagine being a part of the Crafting & Supply Quality Development for the world’s largest jewellery brand. If you love to bring your expetise shine, then you might be our next Officer, Supplier Quality Engineer at Pandora Crafting & Supply

We love that you will…

• Material & Supplier Qualification: Lead the qualification process for new materials, gemstones, and ODM/OEM suppliers to ensure readiness for mass production. Monitor progress and provide summary reports for each product launch.
• Supplier Training & Development: Deliver technical and quality management system training to suppliers during the development phase to enhance technical capability and quality performance.
• Issue Resolution: Ensure timely resolution of quality issues identified during development phases.
• Quality Standards & Inspection Methods: Collaborate with cross-functional stakeholders to develop quality standards, criteria, and inspection methods, and effectively communicate these to suppliers and internal teams.
• Specification & Regulatory Compliance: Train suppliers on product specifications and regulatory requirements, providing technical support as needed.
• Quality Alerts & Coordination: Act as the coordinator for quality alerts between the company and suppliers when issues arise during development.
• Supplier Improvement Programs: Execute supplier improvement and development programs and lead inbound improvement projects with suppliers and internal teams.
• Performance Data Analysis: Utilize quality performance data to support supplier evaluation and selection processes.
• Cross-Functional Quality Projects: Drive quality improvement initiatives in collaboration with cross-functional teams

We love that you are...

• A minimum 3-year experience on supplier quality or administration
• Experience in Jewelry inspection and quality system.
• Able to use computers such as E-mail, Microsoft Office programs, AX, etc.
• Good teamwork skills and good human relations
• Experience in Quality System and Quality Control process
• Familiarity with APQP, PPAP, LAR, Gage R&R and Process capability study
• Able to communicate in English
• Communication skills
• Presentation skills
• Auditor

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. 

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.

• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.