Officer, Cycle Quality Standards
Coordinate and monitor quality standardization for new product development to ensure alignment with Pandora standards before transitioning to mass production.
Key accountabilities:
1) Standardization & Method Development
• Monitor and consolidate standardization progress across multiple streams and provide summary reports to Supervisor.
• Coordinate with stakeholders to ensure accurate standard information during product transfer phase.
• Develop and implement new inspection standards and inspection tool to ensure consistency across products.
• Align quality instruction standards between internal and external production sites.
• Cooperation with stakeholder team about the standard information during transfer phase of produced product.
• Report the quality standard and handover to cross functional team.
• Overview monitoring timeline and information of standard weight, standard time and compliance information to finance and global team
2) Issue Management & Continuous Improvement
• Act as the main point of contact for standardization-related inquiries and ensure accurate, timely updates to stakeholders.
• Collaborate with stakeholders to embed inspection feedback into design and product standardization.
• Drive implementation of quality standards from the initial Yellow-tag sample phase, covering inspection, instructions, tools, weight/time.
• Report quality issue and drive preventive solution with cross functional team.
3) Project initiate and supports
• Initiate projects to improve processes and ensure success
• Follow up on action items, communicate status, and escalate issues in a timely, structured manner.
Qualifications:
• Education a Bachelor’s degree in Engineering, Science, Jewelry, Business Administration, or related field
• 1-3 year experience in Manufacturing process, Quality Control Factory or Jewelry Manufacture.
• Experience in data system and management will advance.
• Jewellery background is preferred.
• Strong organizational and coordination skills
• Effective interpersonal and communication skills in Thai and English.