Officer, Cycle Quality Management

Act as a key contributor in quality gathering, consolidating, and reporting quality data to ensure product readiness meets defined quality expectations. Support the Supervisor in coordinating and tracking quality validation activities across the product cycle. Assist in initiating or supporting quality-related projects and validation tasks, ensuring alignment with Pandora’s product quality standards and development timelines.

1) Quality Data Consolidation & Support
•    Assist in initiating or supporting quality validation tasks according to the cycle plan.
•    Coordinate with technical teams to monitor the progress of product quality validation, sample reviews, test results and key milestone timeline.
•    Ensure new product development quality activities are executed on time to meet product launch and quality readiness milestones.
•    Summarize and prepare reports that provide visibility on product quality status for Supervisor and management review.
2) Project initiate and supports
•    Project & Cross-Functional Coordination Support.
•    Support the Supervisor in managing project schedules related to quality deliverables.
•    Follow up on action items, communicate status, and escalate issues in a timely, structured manner.
3) Quality Communication
•    Key contact for cycle quality-related communications with cross functional teams.
•    Share timely updates on any quality issues and escalated risks.
•    Participate in discussions related to product issues, validation improvements, and quality risk mitigation.
•    Act as a supporting contact point for quality-related updates between cross functional teams
4) NPD Sample & Quality Readiness Tracking
•    Serve as the main quality contact for NPD, securing timely checkpoint clearance.
•    Escalate any risks or delays that could impact product quality assurance timelines.
•    Ensure NPD sample coordination and confirm quality-approved sample readiness prior to each major project gate.