Officer, Communications

City: Bangkok

Country/Region: TH

Application Deadline: until hired

Imagine being the voice that connects 10,000+ colleagues across Crafting & Supply in Thailand.
As a Communication Officer, you will bring ideas to life through engaging content, campaigns, and interactive platforms that enhance employee engagement and strengthen Pandora’s operational excellence. From creative storytelling to data-driven strategies, your work will ensure that every message is clear, impactful, and aligned with our agile manufacturing environment. If you’re passionate about connecting people, inspiring engagement, and making communication fun and meaningful, you might be our next Communication Officer at Pandora Crafting & Supply.

We love that you will…

Support internal communication initiatives by creating and managing content for projects, campaigns, and our internal social platform (Engage) to boost engagement across all Crafting & Supply locations in Thailand.
Drive creative engagement with fresh, innovative ideas that connect with both white- and maroon-collar employees.
Develop compelling, easy-to-understand content in collaboration with the Creative team, ensuring communication is dynamic, interactive, and impactful.
Manage internal platforms such as Radio Pandora, digital signage, newsletters, and employee groups, keeping updates timely and relevant.
Use engagement data and employee feedback to refine communication strategies and maximize impact.
Oversee housekeeping tasks such as posting updates, maintaining digital platforms, and managing communication traffic among the content team.
Partner with cross-functional teams to design creative campaigns, gamification activities, and employee engagement events tailored to a diverse workforce.
Ensure all communications reflect Pandora’s Brand Visual Identity (BVI) and tone of voice.

We love that you are…

A creative storyteller who can craft engaging narratives for different audiences.
Skilled in digital and social media with an eye for emerging communication trends.
Experienced in content creation, editing, and managing multimedia communication.
Analytical, able to interpret data and use insights to improve communication impact.
Strong in project management, organization, and stakeholder collaboration.
Agile and adaptable, thriving in a fast-paced, ever-changing environment.
Extroverted, energetic, and passionate about connecting with people.
Confident in public speaking, able to persuade and inspire participation.
Fluent in both English & Thai, with strong computer skills (MS Office, Canva).

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of 28 people and report to Manager, CAD who also oversee 27.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.
At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.