Manager, Scheduling Support (APS)

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until hire
  • KEY OBJECTIVES:
    • Develop APS standard, Policy, and guideline and approve for change request, including provide technical support and recommendation for system issue
    • Drive system performance and usability improvement by coordinating with IT, Production and Scheduling team to determine optimal APS feature and planning parameters to ensure KPI achievement and plan adherence
    • Monitor performance variance against KPI target and drive corrective action with key stakeholders (Scheduling, Master Planning, Production, PEx)
    • Provide input and resources to support strategic initiatives related to APS CP
    • Provide resources and system knowledge for training to APS CP users and related project or system
  • KEY DUTIES:
    • Develop APS standard, policy, guidelines, and parameters to ensure effective and efficient scheduling process and output
    • Manage APS execution and performance for smooth operations
      • Monitor APS funtionality and performance and be the first tier support for operational issue solving
      • Support APS system set up, updates and changes
      • Align the setup of new sites, locations, production processes, or master data changes with AX, DCS, SAP S4 Hana, DMC and related systems
      • Review and approve test cases and APS functionality tests
    • Evaluate impact and recommend changes needed in APS or other system to support business and systems change requirement
    • Review scheduling parameter and master data accuracy (e.g. STD accuracy) for Scheduling effectiveness of each production site and collaborate with MDM for correction
    • Review system performance and usability and address gaps/improvement opportunities to identify Scheduling and APS improvement initiatives and coordinate with related teams and consultants to find solution and implement
    • Discuss performance variance against KPI target with key stakeholders (Scheduling, Master Planning, Production, I&PD, PEx) and ensure corrective actions are taken in timely manner
    • Review and approve reccomendation or change request related to APS CP to support business requirement/change, Company Strategy and stragic initiative
    • Develop scheduling support tools and reports (KPI monitoring, Production tracking) to support scheduling process and cross-functional communication
    • Share best practices in scheduling among team members
  • Qualification
    • At least 5 years exp in Planning especially in area of production scheduling or capacity planning, at least 3 years in managerial position.
    • Hands-On experience in ERP, APS or similar
    • Ability to relate cooperatively with internal and external departments.
    • Familiar with labor intensive operations where production planning/scheduling rely on multi-skilled manpower
    • Familiar with planning/ scheduling for fast changing products, changing product mix/complexity.
    • Experience in manufacturing environment (Jewelry experience is preferred).

    Personal Competencies

    •    Drive the solution to most complex business problems 
    •    Possess the strategic perspective and create sustained results for Pandora (financial, non-financial)
    •    Demonstrate ability to make hard decisions, making the right trade-offs
    •    Effectively plan and efficiently deliver exceptional work while handling both volume and complexity 
    •    Is an inspirational leader; practices genuine humility and places the team above their own interests
    •    Is self-motivated and hungry enough to work hard; willing to change
    •    Has an ability to lead, manage, motivate, and run own team of talented individuals
    •    Strong stakeholder management and communication skills; interact effectively within the organization

    Computer skills

    MS Office, ERP Khowledge ex. AX, SAP

     

    Language

    Good communication in English