Manager, Quality Surveillance & Improvement (AAA)

Req.17799

Location: Bangkok, Thailand (Production Plant AAA)

Key Accountabilities:

1) Key Objectives

• Be a quality gatekeeper for mass production, including any changes/updates in manufacturing and quality parameters.
• Coordinate with PEx and Production to ensure the effectiveness of Fast Response and ECR in rectifying quality issues in a timely manner.
• Drive end-to-end QA/QC and continuous improvement from the development phase until mass production.
• Leverage best practices/learnings from other production units for further quality improvement.

2) Key Duties

• Translate company goals into tangible actions/metrics for Product Quality.
• Lead and ensure Fast Response is effective in response to quality issues; endorse root cause analysis and drive the solution implementation, also ensure ECR is implemented effectively.
• Work with AQ/PEx/Production to ensure closed-loop communication between mass production, development, and design phases to incorporate best practices and learnings into new product design and quality standard setting.
• Endorse continuous improvement initiatives from PEx on quality aspects.
• Drive the improvement of Work Instructions, procedures, and process control to further reduce quality issues via process and product audits, in collaboration with the relevant team.
• Coordinate cross-functional audits to support production in quality awareness.
• Manage the calibration team to ensure all measuring devices and standard tooling are calibrated in a timely manner.

Qualifications:

• Bachelor’s degree in Engineering, Science, or any related field.
• Minimum 3-5 years of experience leading in quality processes for manufacturing or Quality Management in a related field.
• Ability to find solutions to complex business problems.
• Demonstrated ability to make tough decisions and the right trade-offs.
• Effective planning and efficient delivery of exceptional work while handling both volume and complexity.
• Inspirational leadership with genuine humility, prioritizing the team above personal interests.
• Self-motivated and driven to work hard, willing to adapt.
• Skilled in working with others, including leading, managing, motivating, and running one's team of future leaders.
• Strong stakeholder management and communication skills, effectively interacting with the organization.
• Proficiency in computer skills including MS Office, E-mail, Internet, Dynamic AX, SAP.
• Fluent in English and excellent in both verbal and written communication.
• Good personality and communication skills to liaise with others.