Senior Manager, PMO Innovation

Imagine being a part of the Innovation & Product Development Team for the world’s largest jewellery brand. If you love to bring the innovation beyond novelties, then you might be our next Senior Manager, PMO Innovation at Pandora Crafting & Supply.

Job Responsibilities: 

• Strategic Project Leadership: Define, establish, and manage the timeline for innovation projects, ensuring alignment with company strategy.
• Evaluate and input on innovation pipeline prioritization
• Evaluate and input on innovation project timeline and feasibility based on innovation project complexity and new capability assessment
• Cross-Functional Collaboration: Act as the central liaison between Innovation, Product Development, marketing, finance, operations, and manufacturing to ensure cohesive project execution.
• Technical & Business Integration: Guide technical teams in developing solutions that seamlessly link consumer needs, business goals, and production capabilities.  Good understanding of the design language to be able to translate into technical requirements to propose a viable option
• Project Governance & Risk Management: Establish clear governance structures, manage risk assessments, and implement mitigation strategies.  Support innovation pilot execution and change management
• Proof-of-Concept & Pilot Execution: Supervise concept validation, piloting phases, and business case development to ensure scalability.
• Stakeholder Management: Engage with key stakeholders to maintain alignment and drive decision-making at critical project milestones.  Manage the teams to work with iterative mindset and agile approach to work on projects
• Transition to Mass Production: Facilitate a smooth transition from innovation to commercialization, ensuring operational efficiency and market readiness.  Manage pilot initiatives and coordinate with Pre-production/ Production team to test and refine innovation projects

Job Requirements: 

• Engineering, Business Administration, Innovation Management, or related fields
• Proven experience in PMO or project management within innovation-driven industries.
• Strong background in technical product development, business strategy, and manufacturing processes.
• Excellent stakeholder management and communication skills.
• Ability to navigate ambiguity and drive projects through complex organizational dynamics.
• Expertise in Agile, Stage-Gate, or other innovation frameworks.

Qualifications:

• Master’s degree or higher in Engineering, Materials Science, Innovation Management, Business Administration, or related fields
• Proven experience in PMO or project management within innovation-driven industries
• Strong technical background in product development, business strategy, and manufacturing processes
• Expertise in Agile, Stage-Gate, or other innovation frameworks
• Exceptional project management skills with a track record of leading complex innovation projects
• Strong cross-functional collaboration with R&D, Marketing, Finance, Operations, and Manufacturing
• Strategic thinking with the ability to connect technical solutions to consumer needs and business goals
• Excellent problem-solving and decision-making skills in ambiguous and dynamic environments
• High adaptability and resilience to manage shifting project dynamics
• Outstanding communication and stakeholder management skills; able to influence key decision-makers
• Innovation-driven mindset with creativity to develop and evaluate new ideas while ensuring feasibility

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of an Innovation and Product Development team and report to the Director, Innovation who also oversees innovation progress.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.

At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.