Manager, Digital Learning

Imagine being responsible for overseeing digital learning program, including management of the Learning Management System (LMS) for the world’s largest jewellery brand. If you love being strategic, analytical, and collaborative, then you might be our next Manager, Digital Learning at Pandora Crafting & Supply.
 

We love that you will…

Digital Learning Management

• Develop digital learning strategy, objective, roadmap to drive effective digital Learning culture align with global organizational development strategies to meet individual contributors, potential talent, and leadership developmental needs
• Manage and control LMS & process through the region smoothly
• Lead and develop e-learning content, interactive learning module & blended X
• Partner with global team on user data and data feeds on digital platform
• Analyze and design system to align with organization goal of learning organization
• Manage digital training solutions continuously to improve on a learning culture that elevates employee and organizational performance
• Monitor, reviews and evaluates with global, regional compliance resolve data conflicts and inappropriate data usage and system problems

Multimedia Learning Material

• Engage in instructional design processes and deliver best practices to ensure the quality and consistency of multi-modality learning materials for participants
• Analyze and provide recommendations on design implementation and learning material of training and development programs for specific target groups
• Supervise team to develop instructional media to support development activities and ensure implementation effectiveness
• Monitor usage rate, learning hours, completion rate with level of Learners’ satisfaction

Digital Learning Analytic

• Manage database design, data processing and data sources to cloud environment
• Lead data analytics to make more-informed learning strategies for further decisions and increase the efficiency of online contents
• Lead and create standard reporting, dashboard and metrics to systematize transparency data structure
• Partner with Talent team for self-service data and analytic

Learning Partner Agenda

• Collaborate with global and PPT leaders from all functions to identify needs, conceptualize learning modules and content in order to design, create, deliver, and/or recommend interactive digital learning solutions
• Partner and work collaboratively with teams to support online interactive content and Blended X to sustain on learning culture

We love that you are…

• A bachelor's degree or higher in Education, Educational Technology, Instructional Design, or a related field.
• A minimum of 6 years' experience in learning and development functions.
• At least 4 years' experience in digital learning and Learning Management Systems (LMS).
• Significant experience in designing e-learning solutions.
• Solid knowledge in instructional design with multimedia learning.
• Systematic thinking with strong planning and organizational skills.
• Familiarity with the Design Thinking model.
• Experience in big data management.
• A 'Can Do' attitude.
• Strong leadership, creativity, initiative, and the ability to think outside the box.
• Proficiency in both written and spoken English and Thai, with the ability to present to large audiences.
• The ability to drive solutions to complex business problems.
• A strategic perspective to create sustained results for Pandora (both financial and non-financial).
• The ability to make difficult decisions and appropriate trade-offs.
• Effective planning and efficient delivery of exceptional work while managing both volume and complexity.
• Inspirational leadership, practicing genuine humility, and placing the team above personal interests.
• Self-motivation and a willingness to embrace change.
• Emotional intelligence, with the ability to lead, manage, motivate, and develop a team of future leaders.
• Strong stakeholder management and communication skills, interacting effectively within the organization.
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Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Digital Learning people and report to Director, Talent Management.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.