Manager, Advanced Production Planning

Imagine being responsible for Advanced Production Planning Manager (System Super User), enhance operational efficiency, ensuring adherence to quality standards, and implementing best practices across production planning/scheduling processes for the world’s largest jewellery brand. If you love overseeing and driving continuous improvement initiatives within the APS (Advanced Production System) framework, then you might be our next Manager for Scheduling Support (APS) at Pandora Crafting & Supply. 

We love that you will…

• Develop APS standard, Policy, and guideline and approve for change request, including provide technical support and recommendation for system issue
• Drive system performance and usability improvement by coordinating with IT, Production and Scheduling team to determine optimal APS feature and planning parameters to ensure KPI achievement and plan adherence
• Monitor performance variance against KPI target and drive corrective action with key stakeholders (Scheduling, Master Planning, Production, PEx)
• Provide input and resources to support strategic initiatives related to APS CP
• Provide resources and system knowledge for training to APS CP users and related project or system.
• Develop APS standard, policy, guidelines, and parameters to ensure effective and efficient scheduling process and output
• Manage APS execution and performance for smooth operations
• Monitor APS functionality and performance and be the first-tier support for operational issue solving
• Support APS system set up, updates and changes
• Align the setup of new sites, locations, production processes, or master data changes with AX, DCS, SAP S4 Hana, DMC and related systems
• Review and approve test cases and APS functionality tests
• Evaluate impact and recommend changes needed in APS or other system to support business and systems change requirement
• Review scheduling parameter and master data accuracy (e.g. STD accuracy) for Scheduling effectiveness of each production site and collaborate with MDM for correction
• Review system performance and usability and address gaps/improvement opportunities to identify Scheduling and APS improvement initiatives and coordinate with related teams and consultants to find solution and implement
• Discuss performance variance against KPI target with key stakeholders (Scheduling, Master Planning, Production, I&PD, PEx) and ensure corrective actions are taken in timely manner
• Review and approve recommendation or change request related to APS CP to support business requirement/change, Company Strategy and stragic initiative
• Develop scheduling support tools and reports (KPI monitoring, Production tracking) to support scheduling process and cross-functional communication
• Share best practices in scheduling among team members

We love that you are…

• At least 5 years exp in Planning especially in area of production scheduling or capacity planning, at least 3 years in managerial position.
• Hands-On experience in ERP, APS or similar
• Ability to relate cooperatively with internal and external departments.
• Familiar with labour intensive operations where production planning/scheduling rely on multi-skilled manpower
• Familiar with planning/ scheduling for fast changing products, changing product mix/complexity.
• Experience in manufacturing environment (Jewelry experience is preferred).
• Drive the solution to most complex business problems
• Possess the strategic perspective and create sustained results for Pandora (financial, non-financial)
• Demonstrate ability to make hard decisions, making the right trade-offs
• Effectively plan and efficiently deliver exceptional work while handling both volume and complexity
• Is an inspirational leader; practices genuine humility and places the team above their own interests
• Is self-motivated and hungry enough to work hard; willing to change
• Has an ability to lead, manage, motivate, and run own team of talented individuals
• Strong stakeholder management and communication skills; interact effectively within the organization
• Computer skills: MS Office, ERP Knowledge ex. AX, SAP
• Language: Good communication in English

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of 24 people and report to Director, Scheduling who also oversee 23 people.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023