Lead Solution Architect

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hire

Imagine being responsible for the E2E solution design for Supply & Capacity planning in the O9 system implementation for the world’s largest jewellery brand. If you love to play a key role through the entire design and implementation of O9, driving best practices and standardization., then you might be our next Solution Architect.

We love that you will…

  • Lead the end-to-end architecture and solution design for the Supply & Capacity area
  • Participate in the delivery for the Supply Chain in regards to Manufacturing part of the organization
  • Ensuring the connectivity and compatibility with the Manufacturing programs (Horizon) and Global Programs (Compass, D&A Enhancing)
  • Lead integration implementation works to other O9 modules and other applications.
  • Aligning complete vision of Product Life-cycle (across Manufacturing, Supply Chain, planning organization)
  • Assure best practices are adopted and drive standardization.
  • Support global process owners in cross-enterprise efforts to transform business processes and explore opportunities to maximize the use of O9, including the mobilization and management of key stakeholders in securing the necessary support
  • Work within the community of solution architects and E2E view
  • Support process managers, functional consultants/business analyst and business SMEs in analysis functional deep dives and in maturing ways of working to ensure quality functional work
  • Work closely with Integration Architects and Product teams to develop clear functional and technical design and document data requirements and build complex datasets.
  • Prepare Solution Design document and use tool configuration in the o9 platform as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.
  • Through understanding of supply and capacity data objects like Resources, BOM , BOD  shipment, inventory, logistics, and other operations / supply chain data from sources like databases, excel sheets, emails and others.
    • Be proficient in statistical and solver/optimization tools and programming languages to conduct data integration through extraction, loading and transformation (ELT).
    • Be familiar with modern data solutions in the cloud like data storage, data processing, noSQL, Document database, big data, AI/ML concepts (Azure is our ecosystem)
    • Work with Cross-Functional Teams, and Product owners  and business Analysts, to ensure successful planning and execution of projects.
    • Plan, develop and deliver Super User and End User training, for a global user base.


We love that you are…


  • Extensive experience with O9 and global implementation programs (Supply Chain). Ideally has broader experience within the Supply & Capacity planning.  
  • Naturally proactive and independent problem-solver with history of driving product management, including discovery, solving meaningful customer and business problems, and delivering scalable solutions.
  • You enjoy working with many stakeholders and showcase the ability to translate your ideas for any audience, through well-crafted strategic documents, thorough requirements, and clear communication with stakeholders.
  • Effective influencer and ability to work with large cross-functional teams and complex programs in large multi-national corporations.
  • Being comfortable working with short lead-time, change management and highly volatile environment. Shows resilience and patience to build up structures and maturity within an organization.  


Welcome to our Crafting & Supply 

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. 

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all. 

  • Foster your growth and craft opportunities through our learning and development programmes.
  • At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for. 
  • Transportation services are also available to drop you at the closet BTS station and other community areas. 


About Pandora Crafting & Supply 

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 


About Pandora Group 

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores. 

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.