Director, Supplier Quality

Req. 14430

Location: Bangkok, Thailand

Responsibilities;

     Key objectives

• Lead the development and implementation of the Pandora Supplier Quality Management strategy.
• Lead the development, communication, and management of the Supplier Quality policies, processes, and KPI’s to ensure delivery of purchased materials that adhere with all Pandora Quality requirements.
• Partner with Procurement, Contract Manufacturing, Advanced Quality, and Internal Manufacturing to identify and escalate supplier quality issues impacting the supply chain and manage to resolution. 

     Key duties

• Translate company goals into tangible actions/ metrics for Supplier Quality, including improvement of low performing supplier metrics.
• Oversee creation and implementation of quality inspection standards with suppliers according to PANDORA quality requirements for all outsourced materials (spare parts), raw materials, components, and finished goods.
• Collaborate with plant leadership to maintain necessary standardization in supplier quality processes.
• Oversee supplier audits to ensure supplier meet PANDORA requirement and regulatory standards.
• Develop effective NCR process and ensure NCRs are resolved in timely manner.
• Leverage the quality performance data to support supplier evaluation and selection.
• Support supplier audit and qualification process; ensure suppliers meet PANDORA requirement, quality and regulatory standards.
• Drive the continuous improvement of supplier quality performance based on supplier metrics.

Qualifications;

• Bachelor’s degree or above in Engineering/science or related field,
• Minimum 10 years’s experience in Manufacturing or Supplier Quality, 5 years leading a department,
• Most preferred experience from Jewelry manufacturing
• Experience and skill to High volume, mass manufacturing experience preferred
• Proven track record of leading change in an organization
• Drive the solution to most complex business problems
• Possess the strategic perspective and create sustained results for Pandora (financial, non-financial)
• Demonstrate ability to make hard decisions, making the right trade-offs
• Effectively plan and efficiently deliver exceptional work while handling both volume and complexity
• Is an inspirational leader; practices genuine humility and places the team above their own interests
• Is self-motivated and hungry enough to work hard; willing to change
• Is smart about other people; has an ability to lead, manage, motivate, and run own team of future leaders
• Strong stakeholder management and communication skills; interact effectively with the organization
• Quality core tools (AQL, Gage R&R, APQP, FMEA, MSA, SPC, PPAP)
• Good command to MS office, Minitab     
• Good command in English