Director, Employee Relation
As Director, Employee Relation & Labor Union you will provide strategic leadership and ensure the organization's vision and goals are achieved while maintaining compliance with laws and ethical standards. For employee relations professionals, the primary goal is to foster a positive work environment through effective communication, conflict resolution, and adherence to employment policies and regulations. As well as Labor unions initiative and activities such as collective bargaining, and ensuring compliance with labor agreements and laws.
We love that you will…
Key deliverable:
Employee Relation & Labor Union:
o Develop a comprehensive employee relations strategy aligned with the company’s overall strategic goals.
o Oversee and plan labor relation activities across company
o Lead change management efforts related to employee relations, ensuring smooth transitions and high engagement levels. o Oversee and ensure compliance with labor law, labor union requirements, and Group/Local HR policies
o Provide individual and/or group advice, guidance, and professional support to department managers on how to deal with employees in extraordinary situations
o Identify risks and concerns regarding HR standards
o Act as a neutral and trusted partner to employees across company
o Act as a reasonable and trusted counterpart in union negotiations to mitigate risk of labour strikes
o Oversee the creation and updating of employee relations policies to reflect the evolving needs of the business.
o Maintain relationships with the Ministry of Labor, Labor Union Committee and Labor Union
o Maintain and stay in touch with the labor union committee through committee meetings
o Build a long term strategy for establishing and improving the relations with authorities and the labor union
o Oversee the reporting, advising, and management of labor cases
o Manage the resolution of complex employee relations issues, including investigations, disciplinary actions, and conflict resolution.
o Handle investigation and disciplinary actions in cases of breaches to Group/Local HR policies and on labor law-related matters in collaboration with HRBP, and relevant departments
o Monitor, review and update to ensure that internal rules and regulations comply with all laws (labour laws etc.)
o Co-create action plans with functional leaders to improve employee conditions and follow-up on progress. Analyse and close implementation gaps in order to achieve employee engagement targets
o Support and improve employee moral
o Drive continuous improvements
o Reduce employee complaints and work to improve employee satisfaction score
o Incorporate feedback from business to improve employee relations policies and processes
General Services Management
o Develop strategic direction and ensure effective implementation of General Services Management (Transportation Services, Canteen Services, Cleaning Services, etc.) (BKK) and facilities at local sites (LPN) to support operation.
o Ensure compliance of Permits and Licenses (Food Licenses) for Operations
o Review and approve contractor selection guidelines and criteria together with procurement & finance & legal team as per criteria
o Ensure operations of contractors are smoothed across production plants and provide suggestion if needed
Security
o Develop strategic direction for security at country level and coordinate security efforts across company and functions
o Review and approve company's security policies, standards, and procedures in accordance to global guidelines
o Control and ensure proper Budget management (CAPEX/OPEX)
o Oversee security surveilence and control across C&S plants
o Support fraud case and security breach investigations
o Ensure the appropriate level of security support is provided to each building / site that aligns with customer requirements and global secruity standard
o Ensure smooth fraud / security breach case investigations in conjunction with HR (employee relations) and local security coordinator.
o Ensure the proper implementation and operation of C&S security systems (i.e., video surveillance, alarm system)
o Review and approved budget for C&S security related matter.
Welcome to our Crafting & Supply
The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of 60 people and report to the VP of HR&C.
Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.
About Pandora Crafting & Supply
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.
About Pandora Group
Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.
Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.
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