Delivery Manager

Imagine being responsible for driving and improving end to end delivery of tech initiatives for the world’s largest jewellery brand. If you love managing projects and cross-functional teams, then you might be our next Delivery Manager at Pandora Crafting & Supply.
 

Do you want to be a part of the world’s leading jewellery company while putting your experience in Digital Technology into use? If yes, then we might have an exciting opportunity for you! You will be part of Delivery & Planning, an exciting business area and work in a truly international organisation of can-do spirited, passionate, and performance-driven people. We value flexibility, where you are trusted to deliver and to focus on outcomes and value.
 

In Delivery & Planning we have a mission of driving and improving end to end delivery of tech initiatives in collaboration with Product and Development teams – seeking to deliver expected outcome for our customers and colleagues in shortest possible time to market while staying within budget. We collaborate, deliver and provide expertise across the Digital and technology domains – and we want to be the healthy friction in our organisation asking the right questions ensuring ambitions are always clear and that we focus on outcome.
 

If all of above sounds intriguing, we want you to join us to bring your ideas, entrepreneurial spirit and experience to make a significant impact, and help shape this with us going forward. Expect a global journey ahead where you can deploy your experience and seek new ways of doing things, crafting brilliant solutions that enable us to serve our customers and colleagues even better. As part of the Pandora Digital and Technology organization in Bangkok, we are looking for a Delivery Manager for Manufacturing Technology.

Your Role as Delivery manager, Manufacturing Technology:

In this role you will be leading the delivery of programs within Manufacturing Technology and be working across programs and Product lines (a virtual agile organisation that maintains and enhances our Manufacturing Technology solutions). You will become an integral part of the Delivery team, working alongside Product and Engineering Leads, business stakeholders and report directly to the Delivery Director of Supply Chain and Manufacturing Technology.
 

We would like to hear from you if you are a strong enabler & facilitator with a servant leadership mindset, strong foundations in Agile, with previous working experience as delivery lead, a Scrum Master for multiple teams or similar. 

You can see yourself working in a fast-paced environment with many stakeholders, where your communication and interpersonal skills are needed and your ability to collaborate and engage is essential.

We love that you will…

• Oversee and lead the E2E delivery of larger programs and initiatives leveraging the suitable delivery methodology (Agile or Waterfall)
• Develop and define comprehensive plans, including milestones, critical path and resource allocation to ensure programs are delivered in quality, on time and budget in Manu Tech
• Own program budgets and financials and work closely with Finance and the Manu Tech leadership on strict financial control
• Leads project teams and coordinate their activities to ensure project objectives are meet
• Actively identifies, assesses and manages risks and dependencies for the success of the program
• Collaborates with external partners to deliver program objectives 
• Support Product Management in creating clear OKRs and ensure focus on delivering the right value to the business.
• Support the teams to maintain their delivery pace and remove impediments and blockers that might get in the way of their delivery.

We love that you are…

• +5 years of Delivery / Project management experience in large scale strategic programs or projects
• Expert level project management and leadership skills for managing projects and cross-functional teams
• Experience in successfully managing and guiding complex projects from blueprinting, solutioning, capacity planning, budgeting and rollout
• Knowledge of various project management methodologies (e.g., waterfall, agile)
• Professional Project Management certification (e.g., PMP / PRINCE2 / SAFe) is an advantage
• A good understanding and interest in Manufacturing technology and the variety of disciplines and interplays involved in technology delivery.
• Good knowledge and proven experience with agile methodology and practices (Scrum, Kanban), ideally, including effective scaled agile frameworks (for example SAFe or Spotify).
• Demonstrated ability to manage complex internal and external dependencies, to plan and sequence work across teams, and to understand dependencies outside of your team.
• Problem solver, you can help remove the impediments your team faces.
• Has experience working with OKRs as a framework to measure success of the deliveries.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Delivery ManuTech.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.