Business Process Expert
City:
Bangkok
Country/Region:
TH
Application Deadline:
Until hire
Responsibilities.
[Key objectives]
- Ensure the ERP and/or MES system can support the Manufacturing Quality function effectively.
- This role liaises between Business and IT; not technology specific.
- This role is to engage and launch efficient operations systems in support of core organizational functions and business processes.
[Key duties]
Business process:
- Understand and Gather business process requirements and document business process/workflow from Business users.
- Involve in projects as the business process to be fulfilled business requirements in every project phase.
- Ensure that all requirements/projects are delivered on time, within the scope, and within timelines.
- Ensure the implemented system and data are maintained correctly and provide onsite support to the Manufacturing Quality teams.
- Work with the business to translate requirements for IT.
- Work collaboratively with project teams from multiple departments/ IT teams / consulting to access changes and implementations.
- Ensure all requirements on ERP and/or MES system align across 3 plants.
- Periods of highly intense working and short lead times on delivery of work and conversely periods of lesser intensity.
- Multi-tasking in a dynamic environment.
- Stakeholder management within the Quality team and cross-functionally with other workstreams in order to satisfy the business requirements.
- Possible frequent traveling between sites (Bangkok and Lamphun).
Testing & Operation:
- Involve and Perform System Integration Testing (SIT) and User Acceptance Test (UAT) end-user training, and validation of data migration mock runs.
- Involve and Perform the Cycle of global testing and identify test cases, and test scenarios with IT and users.
- Provide orientation and training to end users for all modified and new systems (included training material preparation).
Maintenance & Enhancement:
- After launching the project, support business users to ensure the system runs smoothly.
- Collect and document additional new/change requirements to enhance the system.
- Suggest and recommend business/process/IT solutions.
- Support operation issues that are related to the system.
Qualifications.
- Bachelor’s degree in engineering / industrial engineering or experience in the field as is a 3-year project management
- IT literate in MS Office, Visio, Project, etc.
- Good communication and writing skills (Thai and English)
- Good ability to train and share knowledge, skills, and attitudes with end users
- Multitask to handle the issue and share the knowledge.
- Experienced with ERP and/or MES systems (AX/SAP is an advantage)
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
[Competencies Preferred]
- Good understanding of manufacturing processes.
- Strong communication skills.
- Strong stakeholder management and mediation skills.
- Strong interpersonal skills and extremely resourceful and adaptability skills; Teamwork and work under pressure with fast learning.
- Self-motivated; Excellent planning & organizing, Problem-solving, analytical skills & conceptual thinking, and “CAN-DO attitude”.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Ability to problem solve and adapt to change.
- Solid organized skills including attention to detail and multi-tasking skills.
- Ability to effectively work and interact professionally with a diverse group of managers and subject matter experts.