Business Process Expert (SAP Finance)

City:  Bangkok
Country/Region:  TH
Application Deadline:  ๊๊Until hired

Ref. 8507

Location: Gomopollis Industrial Park, Bangkok, Thailand


Business Process Expert (BPE) - Supervisor role , ERP Business Transformation

     Are you an experienced professional who is passionate about business process improvements and technology innovation to drive high impact products within organizations? If so, Pandora embarking on an exciting ERP journey to create a new strong digital backbone for the biggest jewellery brand in the world. The ERP business transformation will go on for multiple years and is foundational for the delivery of our Phoenix strategy. The programme is a great opportunity to develop your career, build new capabilities and contribute to the future growth of Pandora.

     We are embracing Agile methodology structured around product teams with clear focus on business outcomes. Strong and passionate Business Process Management is a key component of realizing these ambitions. In this newly created role, you contribute product domain as part of the cross functional team to ensure Pandora is adapting industry best practices and process at the heart of evolving our business and delivering growth. Have we sparked your interest? If so, we would love to hear from you!

Job Description
     As a Business Process Expert (BPE) work with Business Process Manager (BPM) (Operation Finance-Accounting) within the Pandora ERP business transformation (All FI modules such as Warehouse Management / Procure to Pay /Record to report / Order to Cash ) program, you will be responsible for understanding business processes to help drive process and technology innovation. You will work with business stakeholders / SMEs to understand current processes, examine issues, and perform root causes analysis, while also partnering with Technology team on product implementation. You will contribute to business process implementations in ERP (Warehouse Management / Procure to Pay / Plan to Produce / Order to Cash / Manu Costing) systems, train, and support users, identify areas of improvement and develop and promote respective solutions. You will act as the connector between functional domains and ensure that we are always working on the things that creates value for our consumers, employees, and the business. This also includes delivery of our Crafting & Supply Strategy 2026 and the ambition of creating the SMART factory and Data-driven manufacturing.


Your key accountabilities will be to:

  • Provide full implementation support throughout the SAP S4/HANA operation Finance – Accounting (All Finance module such as Procure to Pay (Account Payable) / Record to report (General Ledger, Inventory accounting, Treasury, Intercompany accounting etc.) / Order to Cash (Account Receivable)/ General accounting process
  • Work closely with stakeholders and Business Process Manager (BPM) and across the business, namely within Accounting, Finance, and other teams to ensure business needs are addressed
  • Identify operation Finance – Accounting process improvement opportunities, focus on standardization and challenging existing processes where appropriate
  • Participates in workshops throughout the SAP S4/HANA ERP program (i.e., business requirements analysis, documentation, testing, training
  • Participates in System Integration Test (SIT), validates test cases
  • Participates in User Acceptance Test (UAT), end-user training, validation of data migration mock runs.

What is needed to succeed:

  • Bachelor’s degree in Accounting with ERP implementation experience or
  • Bachelor’s degree in IT-related area and have SAP implementation experience in FI module
  • Experience 3+ years of manufacturing industry experience
  • In-depth experience SAP, SAP S4/HANA Manufacturing, in one or more ERP processes – Finance modules such as Procure to Pay (Account Payable) / Record to report (General Ledger, Reconciliation, Inventory Accounting, Treasury, Intercompany accounting etc.) / Order to Cash (Revenue Recognition, Account Receivable)/ General accounting process
  • SAP, S4/HANA Manufacturing, FI module implementation experience will be an added advantage
  • Ability to proactively seek out various opinions and effectively collaborate with others
  • Ability to align people, business processes and systems with business strategy
  • Independent and proactive with ability to ensure progress and commitment to deadlines
  • Well structured, good analytical and conceptual thinking
  • Strong verbal and written communication skills
  • Proficient level of English will be a must.