Specialist, Property, Maintenance & Network

If you've ever dreamed of being part of the world's leading jewellery company, here's your opportunity! Our team is growing bigger and we are seeking to recruit a Property, Maintenance & Network Specialist.

Career Opportunities: In a company that never stops growing and innovating, there are plenty of development opportunities for you too.

The Property, Network & Maintenance Specialist is responsible for the efficient, compliant, and cost-effective management of Pandora’s store portfolio, including both Owned & Operated (O&O) stores and the Wholesale (WHL) network. The role covers lease management, new store openings, maintenance, suppliers, and daily store operations.

The Specialist collaborates with the Country Manager and P&N Manager to strengthen Pandora’s market position, build key relationships, identify business opportunities, and ensure local compliance. They also supervise construction and refurbishment projects, managing contractors, timelines, budgets, and quality standards.

Main Responsibilities include :

• Support Country Manager and P&N Manager in identifying suitable retail and WHL locations, trade/shopping/urban centers, store types, and ideal partners.
• Explore market shifts and strategies to generate new sales opportunities.
• Support negotiation of new business deals for O&O and WHL stores.
• Map potential WHL or franchise partners, assess business potential, and support contract negotiations.
• Maintain relationships with real estate developers, landlords, and service providers.
• Support preparation of investment profiles and ensure alignment with budgets and forecasts.
• Coordinate operational setup for new or renovated stores, including inventory, POS materials, and store fit-out.
• Align delivery schedules and installation timelines.
• Verify store readiness for opening.
• Collaborate with Visual, Area Managers, Retail Operations, and Property teams.
• Update Opal and Property Tool databases for new openings.
• Liaise with legal, accounting, and external parties for lease agreements and new accounts setup.
• Set up and test engraving machines; manage software updates.
• Create spending plans and direct debit mandates.
• Monitor lease compliance and store standards.
• Manage leases, renewals, and contract updates.
• Coordinate maintenance, repairs, and improvement initiatives.
• Supervise construction and refurbishment projects, select and manage contractors, monitor progress, and ensure quality, timelines, and budgets.
• Ensure proper documentation and compliance with regulations and internal processes.
• Act as main contact for landlords, property managers, and service providers.
• Support Sales, Visual, and Operations teams with store needs.
• Conduct internal audits for safety, accessibility, certifications, and permits.
• Maintain reporting and financial tracking for operational decision-making.
• Manage orders for equipment, tools, and defective accessories.
• Manage and monitor store service providers: cleaning, HVAC, plumbing, waste disposal, security, surveillance, POS systems.
• Activate and manage utility contracts: electricity, water, internet.
• Ensure service quality and verify invoices.
• Monitor rental payments and common expenses.
• Review, renegotiate, and renew core maintenance contracts.
• Manage payment flows for vendors, including real estate invoicing.
• Resolve store maintenance issues with vendors.
• Manage and update O&O and franchising agreements and related documentation.
• Monitor store status and report to Finance, Retail, and Property teams.
• Track contractual deadlines and notify relevant offices.
• Update geomarketing and furniture forecasts for store openings/upgrades.
• Ensure compliance for new and existing stores, including: Public security licenses, New activity declarations, Video surveillance, Health, safety, and regulatory compliance

Requirements include: 

• 3+ years in the retail field in similar role within Sales, Leasing or Legal functions
• Experience in supplier management, contract negotiation, and operational efficiency.
• Strong retail knowledge and understanding of store standards.
• Analytical and financial skills to support business decisions.
• Cross-functional coordination experience.
• Supervision of construction and refurbishment projects, ensuring quality, timelines, and budget compliance.
• Proficiency in MS Office, reporting tools, and data management systems.
• Knowledge of compliance processes and local regulations.
• Willingness to travel up to 50% of the time.
• Strong interpersonal, communication, and negotiation skills.
• Customer focus and high-quality standards.
• Initiative, problem-solving, and decision-making.
• Strong organizational and multitasking skills; ability to prioritize in a fast-paced environment.
• Stakeholder management, business partnering, and influence in matrix organizations.
• Calm, flexible, and able to handle pressure.
• Very good knowlegde of Greek & English Languages ( Written & Verbal)