Shape global merchandising performance at Pandora
At Pandora, we are on an exciting journey to elevate how we plan, steer, and optimise our global business. We are now looking for a Director of Merchandise Controlling & OTB to play a pivotal role in this transformation.
This is a unique opportunity to sit at the intersection of commercial strategy, financial performance, and operational execution - influencing key decisions that directly impact our global business. You will act as a trusted partner across Merchandising, Commercial Finance, and S&OP, ensuring that we turn insights into action and strategy into results.
Your impact
In this role, you will:
Drive global performance steering
Take ownership of how we track and optimise performance across sell-in, sell-out, inventory, revenue, and units - ensuring we make the right decisions, at the right time, based on strong data and insights.
Own and elevate Open-to-Buy
Lead the global OTB agenda, ensuring alignment between commercial priorities, inventory targets, and financial plans. You will bring clarity, structure, and direction to OTB across markets.
Shape the S&OP agenda
Play a central role in the global S&OP process by owning merchandising inputs and actively influencing key demand–supply decisions. You will challenge assumptions and help balance growth ambitions with operational realities.
Build best-in-class planning and governance
Continuously improve how we work - driving more scalable, standardised, and efficient planning processes, tools, and reporting frameworks globally.
Lead and develop a high-performing team
You will lead a team of 3–4 and play a key role in strengthening capabilities across Merchandise Financial Planning and OTB, fostering a culture of collaboration, accountability, and excellence.
What you bring
You bring a strong business mindset and thrive in roles where analytics, commercial understanding, and leadership come together. In addition, you likely bring:
Strong experience within Finance, Merchandising, or Supply Chain, typically developed over +6–8 years in relevant roles
Proven people leadership experience
Experience from retail, fashion, or FMCG is a plus
Experience working in a global, matrix organisation
Exposure to S&OP processes is an advantage
You are someone who...
Combines strong analytical skills with commercial understanding
Builds trust and collaboration across functions and seniority levels
Brings a clear point of view and is comfortable challenging constructively
Has a structured, decision-oriented mindset and thrives in complexity
What we offer
This is a high-impact role with significant visibility across the organisation. You will work closely with senior stakeholders and influence decisions at a global level while shaping how Pandora plans and drives performance going forward.
Additional information
Reports to: VP, Merchandise Planning & Inventory Management
Team size: 3–4 direct reports
Key stakeholders: Merchandising (HQ & Clusters), Commercial Finance, S&OP, Demand Planning
Travel: Approx. 10–20 days per year
Language: Fluent English required
If you’re motivated by impact, thrive in cross-functional environments, and want to shape how a global brand drives performance - this is your opportunity!
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
