Main purpose of the role: วัตถุประสงค์ของตำแหน่งงาน | - Oversee product and process quality performance during mass production, lead problem‑solving initiatives, approve and verify corrective and preventive actions, sustain process capability , and drive continuous improvement to minimize defects, rework, scrap, and cost of poor quality.
- Ensuring that a manufacturing facility's suppliers, materials, processes, and final products are robust, on-time delivery and meet production quality.
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Key accountabilities: ขอบเขตความรับผิดชอบหลัก | Inhouse manufacturing - Lead daily Fast Response quality meetings to drive quality improvement actions and ensure effective communication of quality issues across relevant teams.(For AAA/BB)
- Leads and organize on problem solving activities, investigate defects or nonconformities, buy off containment, implement corrective/preventive action and verification effectiveness.
- Analyze manufacturing processes to identify improvement opportunities and lead continuous improvement initiatives to enhance process capability, product and process quality, and minimize process variation.
- Monitor key process parameters and critical characteristics. Conduct periodic process capability studies to validate long-term performance
- Account PFMEA reviews to identify potential quality risks, define preventive actions, and monitor the effective implementation of risk mitigation plans.
- Review and update launch process control plans, and evaluate quality performance and outcomes during mass production periodically.
- Execute innovative initiatives to drive continuous improvement in process and product quality performance, strengthen quality data tracking systems, and deliver transformational improvements as assigned.
- Collaborate with SQC for incoming material issues affecting mass production and follow up corrective actions and verify effectiveness
- Collaborate and facilitate lessons‑learned reviews with cross function teams to prevent recurrence in future processes and product
- Lead for investigation of customer complaints or quality incidents and implement corrective actions as necessary
- Lead and govern assigned quality projects to drive improvements in quality performance.
- Work as assigned by superior.
Outsource manufacturing (For LPN) - Serve as the key quality contact for outsource processes during mass production, supporting SQ for supplier product and process audits.
- Regularly monitor quality performance and coordinate with SQE when MQ raises nonconformities related to supplier processes, ensuring prompt communication, timely corrective actions, and effective issue resolution.
- Lead root-cause analysis, corrective actions, and preventive actions for customer complaints/feedback related to outsource products where the defect is attributable to inhouse manufacturing processes rather than the outsource processes.
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KPI’s: ตัวชี้วัด | - Quality performance indicator (%S&R, %FPY, %TR)
- Quality Data accuracy and reliable
- Quaility issue problem solving with effective result
- PSR closure rate and leadtime
- Project completion as assigned
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Responsibility for Revenue/CAPEX/OPEX: รับผิดชอบในเรื่องรายได้/ค่าใช้จ่าย | No |
Key stakeholders – Internal บุคคล/แผนกภายในที่ต้องติดต่อ | C&S Organizations | Key Stakeholders – External: บุคคล/แผนกภายนอกที่ต้องติดต่อ | N/A |
ROLE PROFILE รายละเอียดงานและคุณสมบัติ |
Educational background: ระดับการศึกษา | Bachelor’s degree or Higher |
Field of study: (Preferred education) สาขาที่จบการศึกษา | Engineer, Science or any related field |
Pivotal and professional qualifications: ประสบการณ์ | - Minimum 3–5 years of experience in Quality engineering or APQP.
- Experience in Jewelry manufacturing or related manufacturing industries
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Personal Competencies: ความสามารถส่วนบุคคล | - Experience to establish APQP, PFMEA, PCP, MSA and SPC
- Good knowleade of QualityAssurance and Quality Control
- Good communication skills, verbal, written and technical presentations
- Strong knowledge on manufacturing process.
- Ability to work collaboratively with cross-functional teams
- Ambition and ready to deal with change
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Computer Skills: ทักษะด้านคอมพิวเตอร์ | - Microsoft Office,
- Power BI
- Power App
- Minitab
| Language Skills: ทักษะด้านภาษา | Thai & English communication |
Other Skills: ทักษะอื่นๆ | - Personality and good as well as communication skills. To liaise with other people.
- Problem-solving skill
- Communication skill
- Critical thinking , Growth and Adaptive mindset
| Travel Required: ตำแหน่งนี้ต้องเดินทางหรือไม่ | No |
Comments: ข้อมูลเพิ่มเติม | N/A |
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