Business Development Specialist, Digital Partners

Are you passionate about digital commerce, strategic partnerships, and driving growth through leading online marketplaces? At Pandora, we're looking for a commercially driven Business Development Specialist, Digital Partners to join our Global eCommerce team! 

In this role, you will be responsible for developing and growing strategic digital partnerships, with an initial focus on scaling Pandora's collaboration with Zalando across Europe while helping shape the future of our broader Digital Partner strategy. You will work at the intersection of business development, partner management, commercial performance, and operational execution, collaborating with stakeholders across markets and functions to unlock new growth opportunities for the world's largest jewellery brand. 

As Business Development Specialist, Digital Partners, you will play a key role in accelerating Pandora's growth across marketplaces, multi-brand platforms, and strategic digital partners. 

You will own relationships with key partners, develop joint growth plans, identify new opportunities, and ensure strong commercial and operational performance across markets. The role combines strategic thinking with hands-on execution and offers significant exposure to senior stakeholders internally and externally. 

Key responsibilities 

Drive Digital Partner Growth and Strategy 

• Identify and evaluate opportunities to expand Pandora's presence across marketplaces and strategic digital partnerships 

• Develop business cases and value propositions for new partner initiatives and market expansion opportunities 

• Lead assessments of future operating models and growth opportunities that support incremental revenue while protecting brand equity and profitability 

• Work closely with cluster and global stakeholders to ensure alignment between partner initiatives and broader commercial objectives 

• Own market-level forecasting and commercial performance tracking, including sell-in, sell-out, profitability, marketing investments, and performance against approved business cases 

Manage Strategic Partner Relationships 

• Build and maintain strong relationships with key partners, including marketplaces, agencies, and strategic digital commerce providers 

• Serve as the primary point of contact for commercial discussions, negotiations, issue resolution, and strategic alignment 

• Develop and execute joint business plans that drive mutual growth and long-term partnership success 

• Monitor partner performance against revenue, profitability, customer acquisition, and operational KPIs 

• Lead weekly, monthly, and quarterly business reviews with clear actions, ownership, timelines, and escalation plans 

Deliver Market Intelligence and Commercial Insights 

• Monitor digital commerce trends, marketplace developments, competitor activity, and emerging partnership models 

• Analyse customer acquisition trends, commercial performance metrics, and market opportunities to inform recommendations 

• Develop frameworks and reporting tools that enable data-driven decision making 

• Stay ahead of industry developments and translate insights into actionable opportunities for Pandora 

Lead Cross-Functional Execution and Operational Excellence 

• Drive launch readiness for new partner initiatives across markets 

• Coordinate assortment planning, inventory management, fulfilment, content deployment, reporting, and issue resolution activities 

• Collaborate with Commercial, Merchandising, Operations, Technology, Marketing, Finance, and Legal stakeholders to ensure successful execution 

• Work closely with technical teams on partner integrations and data flows between Pandora and partner platforms 

• Support operational optimization initiatives that improve performance, efficiency, and scalability 

Influence and Collaborate Across the Organization 

• Act as the key link between global teams, regional clusters, and external partners 

• Prepare executive updates, business reviews, and strategic recommendations for senior leadership 

• Communicate risks, opportunities, and performance insights in a clear and compelling way 

• Support and coach cluster stakeholders on best practices for managing and growing digital partner relationships 

What we are looking for 

You are commercially minded, relationship-oriented, and motivated by identifying opportunities that create long-term value. You enjoy navigating complexity, building alignment across stakeholders, and balancing strategic thinking with operational execution. 

You are proactive, collaborative, and comfortable taking ownership in a fast-moving environment where priorities evolve and growth opportunities emerge quickly. 

We imagine that you bring: 

• 4+ years of experience within Business Development, E-commerce, Marketplace Management, Commercial Strategy, Digital Partnerships, or a similar commercial role 

• Proven experience managing partner relationships and driving commercial growth 

• Strong commercial acumen and the ability to translate data into actionable business recommendations 

• Experience working in cross-functional and international environments 

• Strong stakeholder management and communication skills, including experience engaging with senior decision-makers 

• Professional proficiency in English 

Experience from fashion, jewellery, consumer goods, retail, marketplaces, or digital commerce environments will be a significant advantage. 

Your new team 

As part of Pandora's Global eCommerce organization, you will join a team shaping the future of digital growth for the world's largest jewellery brand. 

The Digital Partners team is responsible for accelerating Pandora's growth through marketplaces, multi-brand retailers, social commerce, online presence of distributors and other strategic digital partnerships.  

Additional information  

• Global Career Band: 5B