Location: Flexible hybrid working style with three days in the London Marylebone office
Contract Type: 6 Months Fixed-term contract
The role
The Associate Specialist, VM & Creative is responsible for the end-to-end coordination and delivery of visual merchandising and retail communication assets across the BRIS cluster.
This role ensures campaigns and VM updates are executed accurately and on time across all stores and partners, managing the full process from briefing and artwork approval through to production, distribution, and in-store implementation.
Working cross-functionally, this role combines creative thinking with strong operational execution to ensure global campaigns are translated effectively for the local market and delivered to a high standard in store.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Our people
Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023, driven by a new long-term growth strategy. This rapid progress has fostered an ambitious and empowering culture.
As we grow, we continue to invest in our talent. We're seeking people who share our values and can help us realise our ambitions.
What to expect from the role
Campaign & Promotional Delivery
Own and coordinate the end-to-end delivery of campaign and promotional VM assets, including planning, briefing, artwork review, coding, production, and distribution.
Translate campaign requirements into clear executional outputs across, in-store graphics and digital touchpoints.
Develop detailed briefs (using standardised templates) for internal graphic teams and external suppliers, ensuring all required formats, quantities, and specifications are captured.
Manage artwork workflows, including version control, feedback rounds, approvals, and final sign-off readiness for print.
Review artwork proofs against global control sets and campaign guidelines, ensuring consistency and accuracy before production.
Create and maintain detailed distribution files, including artwork codes, store lists, quantities, and delivery instructions.
Track campaign timelines closely, ensuring all milestones are met and flagging risks where required.
Conduct regular store visits to ensure campaign execution meets brand standards and identify opportunities for improvement
Creative Asset & Local Adaptation
Manage the localisation of global creative assets, ensuring they are relevant for the UK & ROI market while maintaining brand integrity.
Coordinate with global teams on asset changes, amends, and additional requests, ensuring timely approvals.
Confidently use Adobe Creative Suite (InDesign / Photoshop) to make minor adaptations, resizing, and updates to VM assets where required.
Support the creation of VM readiness packs, ensuring they are clear, structured, and easy for store teams to follow.
Always On VM Management
Manage and coordinate updates to permanent VM assets, including talkers, cab blockers, niches, and large-format graphics.
Track all updates within allocation documents and asset trackers, ensuring accuracy and compliance with global usage rights.
Coordinate resizing, proofing, and reprints with suppliers, ensuring consistency across store formats.
Maintain accurate documentation of store zoning and permanent VM placements, ensuring updates are clearly communicated to stores.
Digital Screen Content
Coordinate the delivery of in-store digital content, including briefing, resizing, scheduling, and uploads with external partners.
Ensure content zoning aligns with store layouts and campaign priorities.
Liaise with digital providers to ensure timely uploads, correct formatting, and consistency across all stores.
Vendor & Budget Management
Liaise with suppliers to obtain quotes, confirm specifications, and manage production timelines.
Raise and manage purchase orders (POs) in Basware, ensuring alignment with approved budgets and correct coding.
Track spend against campaign budgets and flag any variances or risks.
Monitor supplier performance, ensuring quality, accuracy, and delivery timelines are met.
The successful candidate
A first experience in Visual Merchandising, Retail Marketing, Retail Communications, or a similar role.
Strong experience managing campaign implementation from briefing through to store execution.
Experience working with suppliers, print production, and asset management.
Highly organised with strong attention to detail and ability to manage multiple deadlines.
Strong communication and stakeholder management skills, with confidence working cross-functionally.
Proficient in Microsoft Office (Excel essential) and confident using Adobe Creative Suite (InDesign / Photoshop) to make minor updates and amendments to VM assets.
Ideal candidates will have
Creative and commercially aware, with a strong visual eye.
Detail-driven with a strong focus on execution quality.
Proactive and solutions-focused, taking ownership and accountability for delivery.
Comfortable working in a fast-paced, cross-functional environment.
Passionate about delivering strong in-store execution and elevating brand consistency.
Craft Your Future with Pandora: A Career Built Around You
At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.
What We Offer
Our focus is on offering you a career that’s as unique as you are. We provide the tools, opportunities, and support you need to thrive:
Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.
At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.
Your future is waiting – craft the incredible with Pandora!
Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
