Imagine shaping the craftsmanship behind the world's largest jewellery brand. If you are passionate about developing people, transferring technical expertise, and building the next generation of skilled craftspeople, then you might be our next Specialist, Production Academy Trainer at Pandora Production. [JD-TH-HRC-...my Trainer | Word]
We love that you will…
Training Curriculum & Learning Design
- Design and develop technical learning curricula and training programs for craftspeople and master trainers, ensuring training content effectively builds knowledge and practical skills.
- Create engaging learning materials, including presentations, e-learning content, multimedia resources, handbooks, and training guides.
- Develop training assessments and validation methods to measure learning effectiveness and competency development.
- Continuously review and enhance learning solutions to meet evolving production and business requirements. [JD-TH-HRC-...my Trainer | Word]
Technical Training & Capability Building
- Deliver technical training programs and facilitate learning interventions that strengthen jewellery manufacturing skills and craftsmanship excellence.
- Train and develop master trainers to effectively transfer skills, techniques, and best practices to production teams.
- Share technical knowledge and manufacturing know-how with employees across different levels of the organization.
- Support craftspeople in achieving higher skill mastery and multi-skilling capabilities. [JD-TH-HRC-...my Trainer | Word]
Training Needs Analysis & Skills Development
- Partner with Production Academy Operations, Production Planning, and production leadership teams to identify training needs and capability gaps.
- Collaborate with factory managers to identify and develop a strong master trainer pool.
- Monitor trainees' post-training performance and work closely with production leaders to ensure successful skill application on the shop floor.
- Support workforce capability planning through structured learning and development initiatives. [JD-TH-HRC-...my Trainer | Word]
Skills Matrix & Certification Management
- Maintain and continuously improve skills matrices, certification frameworks, and competency tracking systems.
- Support technical skills certification processes to ensure employees meet required competency standards.
- Monitor skills progression and provide insights to support workforce development decisions.
- Ensure training records, certifications, and competency data remain accurate and up to date. [JD-TH-HRC-...my Trainer | Word]
Continuous Improvement & Learning Innovation
- Work closely with Product Development and Master Trainers to update training curricula for new products, technologies, and manufacturing techniques.
- Drive Production Academy projects, Edutainment Centre initiatives, and cross-functional learning activities.
- Identify opportunities to improve training effectiveness, learning processes, and operational efficiency within Production Academy.
- Support learning innovation and best-practice adoption across Pandora's manufacturing environment. [JD-TH-HRC-...my Trainer | Word]
We love that you are…
- Bachelor's degree in Engineering, Jewellery & Metal Arts, Science, Gems & Jewellery, or a related field. [JD-TH-HRC-...my Trainer | Word]
- Minimum 5 years of experience as a Master Trainer, Technical Trainer, Learning Supervisor, or a similar role within a manufacturing environment. [JD-TH-HRC-...my Trainer | Word]
- Hands-on experience facilitating technical training and capability development programs. [JD-TH-HRC-...my Trainer | Word]
- Strong understanding of learning and development methodologies, adult learning principles, and training effectiveness measurement. [JD-TH-HRC-...my Trainer | Word]
- Experience managing skills matrices and technical skills certification programs. [JD-TH-HRC-...my Trainer | Word]
- Strong stakeholder management and collaboration skills, with the ability to work across Production, HR, and Product Development teams. [JD-TH-HRC-...my Trainer | Word]
- Excellent communication, facilitation, coaching, and influencing skills. [JD-TH-HRC-...my Trainer | Word]
- Self-motivated, adaptable, and passionate about people development and continuous learning. [JD-TH-HRC-...my Trainer | Word]
- Strong analytical capabilities with experience using data to improve learning outcomes and workforce capability. [JD-TH-HRC-...my Trainer | Word]
- Proficient in Microsoft Office, Canva, and learning content development tools; knowledge of Minitab or statistical analysis tools is an advantage. [JD-TH-HRC-...my Trainer | Word]
- Good command of English, both spoken and written. [JD-TH-HRC-...my Trainer | Word]
- Willingness to travel and support operations across Thailand and Vietnam. [JD-TH-HRC-...my Trainer | Word]
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
About Pandora Production Thailand
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, 113 million pieces sold globally were all hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. Additionally, this role supports capability development across both Thailand and Vietnam manufacturing operations.
