Joining our Property & Network Development Team in Madrid, you will be in charge of operational management of retail maintenance activities across in Spain and Portugal – aproximatly 220 stores.
WHAT YOU’LL DO:
As Project Management – Construction & Maintenance Specialist, you will take full ownership of maintenance operations in Iberia, ensuring service continuity, supplier performance and cost control, while supporting the department’s evolution toward a more structured and governance-driven operating model.
YOUR MAIN MISSIONS WILL BE AS THE FOLLOWING:
- Take full ownership of corrective and preventive maintenance across Iberia.
- Manage HVAC systems and seasonal risk mitigation (especially summer peak periods).
- Act as escalation point for critical incidents (store downtime, safety issues, major technical failures).
- Manage maintenance budget within the annual framework defined by the department.
- Monitor costs by category and supplier, validating quotations and interventions.
- Manage and monitor supplier performance based in SLA, KPIs, service quality.
- Identify operational risks and implement corrective actions.
- Support implementation of the new ticketing system and structured reporting model.
- Contribute to reducing reactive workload through stronger preventive planning.
WHO ARE WE LOOKING FOR:
- 5–7+ years of experience in retail multi-site maintenance, preferably in fast-moving retail.
- Technical degree in Civil Engineering, Construction Management, Architecture.
- Strong technical background in HVAC, electrical systems and retail installations.
- Experience in supplier and operational budgets management.
- Strong technical problem-solving capability.
- Ability to work under pressure in complex environments.
- Structured, detail-oriented and highly accountable.
WHAT WE OFFER:
- An exciting business context and a job in an international hub of can-do spirited, passionate and performance-driven people.
- The company has implemented hybrid ways of working, partly on site, partly home working.
- An attractive discount program after 3 months seniority.
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
