Do you want to be a part of the world’s leading jewelry company while putting your experience in E-Commerce into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people.
Pandora is looking for a dynamic and business-savvy Specialist, E-Commerce Trading & Web Merchandising in Sao Paulo, Brazil.
Main purpose of the role:
The Specialist, E-Commerce Trading & Web Merchandising will drive the performance of our online business by combining strong commercial acumen with excellent content management execution.
This role is key to ensuring the e-commerce platform is commercially optimized, visually engaging, and aligned with both global and local strategies.
You will play a critical role in driving sales, improving customer experience, and ensuring seamless execution of campaigns, product launches, and website updates.
Key accountabilities:
1. Trading & Performance
- Drive online sales by optimizing trading performance in line with commercial and brand objectives.
- Monitor key KPIs (conversion, traffic, add-to-bag, sales) and provide actionable insights.
- Execute promotions, campaigns, and product launches with accuracy and timeliness.
- Configure promotional mechanics such as bundles and offers within the platform.
- Support the e-commerce team in sales planning and forecasting activities.
2. Content & Website Management
- Manage and update website content using CMS platforms such as Amplience and Salesforce Commerce Cloud
- Ensure the site is always up-to-date and aligned with global and local campaign strategies.
- Coordinate with creative agencies to secure assets and ensure timely delivery.
- Plan, schedule, and publish content including campaigns, product launches, and seasonal updates.
- Ensure all content complies with brand guidelines and global quality standards.
3. Merchandising & Customer Experience
- Optimize product categorization and site navigation to enhance the customer journey.
- Ensure effective product visibility, collection launches, and campaign execution on-site.
- Adapt global guidelines to meet local market needs.
- Continuously improve the site experience through best practices and data insights.
4. Inventory & Operations
- Ensure online inventory accuracy and availability.
- Coordinate the successful launch of new products and collections.
- Troubleshoot and resolve content or website-related issues.
5. Optimization & Digital Growth
- Conduct A/B testing to optimize website performance and content effectiveness.
- Support SEO initiatives and collaborate with external agencies.
- Participate in UAT testing and the rollout of new digital features.
What We Are Looking For:
- 3–5 years of experience in E-commerce.
- Experience in retail, fashion, or FMCG industries preferred.
- Hands-on experience with CMS platforms (Amplience, SFCC, or similar).
- Experience working in regional or global organizations is a plus.
- Strong commercial mindset and results-driven approach
- Solid analytical skills with the ability to translate data into insights
- Excellent planning and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and quality
- Effective communication and stakeholder management
- Proactive and solution-oriented mindset
- Fluent English
Did we get your attention?
If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com
About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
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