Senior Manager, Global Operations - Interim

divdivpspan /span/p/divdivpstrongspanSenior Manager, Global Operations (12‑month Maternity Cover)/spanspan /span/strong/p/divdivpstrongspanStart: May 2026/spanspan /span/strong/p/divdivpstrongspanTeam: Global Operations Excellence/spanspan /span/strong/p/divdivpspanAre you excited by the challenge of shaping global operations that touch millions of customers? Do you thrive in fast‑moving environments where cross‑functional collaboration is key? Were looking for an Interim Senior Manager, Global Operations, to join us for a 12‑month maternity cover, a role where you will have real influence on how we operate across regions and channels and help elevate our customer experience globally./spanspan /span/p/divdivpspanThis is a unique opportunity to step into a central role on a global stage and drive high‑impact initiatives during an exciting phase of transformation./spanspan /span/p/divdivpspan /span/p/divdivpstrongspanWhat You Will Lead amp; Drive/spanspan /span/strong/pp /p/divdivul style=list-style-type:disclipspanLead a team of operations specialist, analyst and managers including 1to1’s, goals and development conversations /spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanLead our global “Peak Readiness” process, aligning regions and functions, and delivering clear, executive‑ready reporting for VP/SVP leadership/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanOperations - Lead on implementing various commercial initiatives to support our customer experience on eCom (i.e. service offerings, online engraving, packaging, transactional gift cards and more) /spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanCollaborate with others towards data-driven decision making and overlook data validation, ensuring data, reporting, and governance support the right decisions/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanBring clarity and structure across regions, channels, and functions (B2C, B2B, logistics, fulfillment, customer relations, POSM, services)/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanBe the trusted advisor to senior stakeholders, supporting them with data, insights, and operational feasibility guidance/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanMaintain strong cross‑functional relationships with Digital Operations, Digital amp; Technology, Omni Operations Product Line, Regional Operations, Retail Excellence, and more/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanContribute to shaping medium- and long‑term operations strategy, combining internal insights with external trends/spanspan /span/p/li/ul/div/divdivdivul style=list-style-type:disclipspanDrive global standardization by owning and developing our Cross‑Regional Best Practice Teams ensuring we operate as one global network/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpspan /span/p/divdivpstrongspanWhat Success Looks Like/spanspan /span/strong/pp /p/divdivul style=list-style-type:disclipspanStrong alignment and engagement across global and regional operations with clear views of deliverables and priorities /spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanClear, consistent global standards embedded across teams/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanReliable, actionable reporting for senior leadership/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanSmooth coordination of major operational moments, especially peak periods/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanStrengthened collaboration between Operations, Digital Operations, and Damp;T/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpstrongspanWhat You Bring/spanspan /span/strong/pp /p/divdivul style=list-style-type:disclipspan5+ years of experience in operations, logistics, supply chain, warehousing or related fields/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanExperience in global or HQ‑level roles is a bonus/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanA structured, analytical, data driven mindset with the ability to simplify complexity and connect data insights to commercial decision‑making/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanA continuous improvement mindset, you see opportunities, not obstacles/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanAbility to build strong relationships across functions and seniority levels/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanProactive, flexible, collaborative, and comfortable with change /spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanA proactive, solution-oriented approach, balancing strategic perspective with hands on execution./spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanExperience leading teams, coaching talent, and driving performance./spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanFluent English and strong command of Excel amp; PowerPoint/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanLean/Six Sigma is a plus/spanspan /span/p/li/ul/divdivpspan /span/p/div/divdivdivpspanPlease note this role covers a global landscape and therefore odd hours may be applicable during different timings of the year. /spanspan /span/p/divdivpspan /span/p/divdivpstrongspanWhy Join Us (Even on an Interim Basis)?/span/strongspan /span/pp /p/divdivpspanThis is not a “maintenance” role; it’s a hands‑on, high‑impact leadership position at the core of our global operations transformation. You will:/spanspan /span/p/divdivul style=list-style-type:disclipspanDrive initiatives that directly influence customer experience and cost efficiency/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanWork with senior leadership across regions and functions/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanShape part of our global operational future in a compressed, high‑energy 12‑month period/spanspan /span/p/li/ul/divdivul style=list-style-type:disclipspanJoin a collaborative, international team where your expertise will be highly valued/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpstrongspanDid we get your attention?/span /strong/ppbrspanIf you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!/spanspan /span/p/divdivpspanWe process applications on a continuous basis, which is why we encourage you to send your application as soon as possible./spanspan /span/p/divdivpspan You can also read more about Pandora on our corporate site /spana href=http://www.pandoragroup.com/ target=_blank rel=noreferrer noopenerspanwww.pandoragroup.com/span/aspan./spanspan /span/p/divdivp /p/divdivpstrongspanIcing on the cake /spanspan /span/strong/p/divdivpspanspanYou will be working out of our beautiful Head Office in /spanspanCopenhagen,/spanspan V, /spanspanestablished/spanspan in 2016 and designed to unite and inspire our teams. Besides our beautiful interior /spanspandesign,/spanspan we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, /spanspancomfortable/spanspan and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit./span/spanspan /span/p/divdivp /ppstrongspanAbout Pandora/span /strongbr brspanPandora is the worlds largest jewellry brand, specialising in the design, crafting and marketing of accessible luxury jewellry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores./spanspan /span/p/divdivpspanHeadquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025./spanspan /span/p/div/div