Pandora is the world’s largest jewelry brand, and we work every day on giving a voice to people’s loves. Our office in Warsaw, Poland, is the regional Head Office for Pandora Eastern Europe (EE Cluster). From here, we manage across the region, handling our wholesale distribution as well as our owned and operated stores and e-commerce. In addition to our Warsaw office, we have local offices in the Czech Republic, Slovakia, Romania and Hungary supporting our business in these markets.
Pandora’s business has something unique about it - as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of “We Care, We Dream, We Dare, We Deliver” and strive for continuous growth and knowledge sharing.
As a result of our growth ambitions, we are looking for Senior Business Analyst – Retail & Trade, who will be responsible for delivering high-quality commercial insights, performance monitoring, and forecasting to support data-driven decision-making across the retail organization. This role acts as a strategic partner to Sales Management and cross-functional teams, driving performance improvements and identifying growth opportunities.
Sounds like a perfect position for you? Read on and apply to #CrafttheIncredible in Retail Excellence Team!
In this Role, You will:
1. Commercial insights:
- Deliver clear, actionable insights by analysing sales trends, performance patterns, and root causes across multiple markets.
- Translate complex data into meaningful business narratives, strategic recommendations and commercial actions.
- Combine quantitative data with qualitative feedback from stores and field teams to drive informed decision-making.
- Identify opportunities to improve sales productivity, customer experience and operational efficiency
2. Forecasting:
- Lead daily and store-level revenue forecasting across 5 markets.
- Build and maintain store-level sales and KPI (conversion rate, basket size) targets based on trends, seasonality and commercial assumptions.
- Partner with Retail and Finance teams to validate assumptions and improve forecast accuracy.
- Monitor forecast performance and proactively recommend adjustments based on changing market conditions.
3. KPI Monitoring & reporting:
- Own regular reporting of key Retail KPIs across country, region, store and transaction levels, primarily through Power BI dashboards.
- Ensure data accuracy, consistency and timely delivery of reports to key stakeholders.
- Act as a bridge between Global BI and Retail teams to maximise tool adoption, usability, and business impact.
4. Cross-functional Collaboration & ad-hoc analysis:
- Support Sales and Retail departments with ad-hoc analyses, business cases, and performance deep-dives.
- Partner closely with Regional Sales Managers and Country Managers to understand priorities and provide data-driven recommendations.
- Identify risks, growth opportunities and key performance drivers to support strategic decision-making.
We’re the perfect match, if You have:
- University degree (preferably in business, economics, finance)
- Experience on a similar, analytical position in retail (including an excellent understanding of retail KPIs)
- Strong analytical skills with the ability to manage large sets of data to drive decision-making by generating insights on open-ended or multi-layered questions that are presented in an audience-conform way, ability to communicate complex concepts to business stakeholders,
- Proficiency in MS Office (especially MS Excel incl. PowerPivot and PowerQuery as well as PowerPoint),
- Power BI,
- Ability to prioritize and manage time wisely in a fast-paced environment, ability to deal with situations where multitasking is frequently required
- Fluency in English and Polish – verbally and written,
- Ability to work independently and collaboratively in a dynamic environment, demonstrated multitasking and prioritizing skills,
- Excellent communication skills,
- Proactivity and curiosity, can-do attitude,
- Passion for work and the product.
Our Offer:
- Work in a company with a unique organizational culture focused on people and continuous development,
- Cooperation based on an employment contract,
- Hybrid work model with 3 days of office work a week,
- Free parking for employees regardless of position (reservation required),
- Flexible working hours (start 8am-10am, finish 4pm-6pm),
- Attractive package of MEDICOVER medical care with dental care,
- Life insurance,
- Medicover Sport card and cafeteria program,
- Additional day off for birthdays and health check,
- Attractive discounts on PANDORA products,
- Employee Pension Plans (PPE),
- Additional benefits under the company’s social fund (e.g., holiday or kindergarten subsidies).
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. #LI-MP2
