At Pandora, we give a voice to millions of people’s loves every day. As the world's largest jewellery brand, we sell three pieces of hand-crafted jewellery every second and have nearly 7,000 points of sale globally. Whether you're an experienced retail leader looking for your next challenge or a customer-focused sales professional wanting to shine during our busiest season, we'd love to hear from you.
We are currently recruiting for multiple opportunities in our beautiful Queenstown store:
- Assistant Store Manager (Full Time)
- Part Time Sales Associate
- Seasonal Part Time Sales Associate (Fixed-Term)
About Pandora ANZ
Since launching in Australia in 2004, Pandora Australia New Zealand has grown to become the fourth largest market for the Danish jewellery house, with 146 stores across ANZ, over 600 retail employees and 130 corporate team members.
Our people are at the heart of everything we do. We foster an ambitious, inclusive and high-performing culture where individuals are empowered to be themselves, develop their careers and help bring our brand to life.
Assistant Store Manager
As Assistant Store Manager, you'll be the Store Manager's key support and play an integral role in driving commercial success, leading retail operations and inspiring a high-performing team to deliver exceptional results.
What You'll Do
- Support, coach and develop the store team to achieve sales and customer experience targets
- Lead daily retail operations including stock management, store standards, rostering and security
- Monitor performance and identify opportunities to drive sales growth
- Take responsibility for the store in the absence of the Store Manager
- Maintain a strong presence on the shop floor and lead by example
- Build team capability through coaching, training and development
What We're Looking For
- Previous leadership experience within retail
- Proven ability to drive sales and profitability
- Strong coaching and communication skills
- Passion for creating exceptional customer experiences
- Adaptability and a positive, can-do attitude
- A genuine enthusiasm for Pandora products and values
Part Time Sales Associate
Roster: Monday
Our Sales Associates are the connection between our products and our customers. As a Pandora brand ambassador, you'll deliver memorable customer experiences while helping achieve individual and store sales goals.
What You'll Do
- Achieve and exceed sales targets through effective selling techniques
- Build strong relationships with customers through exceptional service
- Confidently share product knowledge and styling recommendations
- Support customer loyalty initiatives and collection launches
- Assist with stock delivery and inventory management
- Maintain visual merchandising and store presentation standards
- Process transactions, returns and exchanges
What We're Looking For
- Strong communication and relationship-building skills
- A passion for delivering outstanding customer experiences
- Confidence working towards sales targets
- Ability to thrive in a fast-paced retail environment
- Enthusiasm, positivity and a team-first attitude
Seasonal Part Time Sales Associate
Fixed-Term Contract: 2 November 2026 - 10 January 2027
To be considered, applicants must have:
- Availability throughout the entire festive trading period
- A passion for customer service and creating memorable experiences
This is the most magical time of year at Pandora. As a Seasonal Sales Associate, you'll help customers celebrate life's meaningful moments through beautiful jewellery, styling advice and exceptional service.
What You'll Do
- Create personalised customer experiences
- Bring Pandora's styling and storytelling approach to life
- Drive sales through confident recommendations and product knowledge
- Maintain store presentation during peak trading periods
- Support a fun, energetic and collaborative team culture
What We're Looking For
- Naturally warm, engaging and confident communicators
- Passion for styling, storytelling and customer experience
- Sales-focused individuals who enjoy achieving goals
- Team players who thrive in high-energy environments
- Flexible availability throughout the festive season
Why Join Pandora?
Our people are an integral part of our success and we are committed to helping our teams grow and thrive.
Benefits may include:
- Competitive remuneration
- Generous staff discount on Pandora products
- Jewellery allowance (role dependent)
- Retail bonus opportunities (role dependent)
- Career development and progression opportunities
- Employee Assistance Program
- Subsidised health insurance
- Birthday leave
- Comprehensive training and onboarding
- Fun, supportive and inclusive team culture
Ready to Apply?
Whether you're looking to step into retail leadership, build your career in sales or join us for the festive season, we'd love to hear from you.
Apply today and become part of a team that helps customers celebrate the people and moments that matter most. At Pandora, we're crafting the incredible every day.
