Coordinator, Warehouse Operations, Pandora AME Operations
As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.
About the Team:
The Pandora Operations team provides fast and accurate service to internal and external customers while closely managing operating expenses and driving continuous improvement across all areas.
As Warehouse Operations Coordinator, you will coordinate the daily flow of warehouse orders from release through completion, serving as a key point of contact for order inquiries and partnering with Fulfillment, Inventory, Customer Experience, Merchandising, IT, and warehouse leadership to resolve issues impacting order fulfillment.
Your Role as a Coordinator, Warehouse Operations:
- Prepare and release daily order batches in accordance with business priorities and operational capacity.
- Allocate, print, sort, and distribute orders to support efficient warehouse execution.
- Monitor order queues and batch progression throughout the day to ensure orders continue flowing through the operation without unnecessary delays.
- Proactively identify aging, stalled, or exception orders and coordinate with Fulfillment, Inventory, IT, or Customer Experience to drive timely resolution.
- Manage the shared LC Fulfillment inbox by responding to order inquiries, providing status updates, and coordinating follow-up with internal stakeholders.
- Manage exception flows, including shorted orders and other order-related issues.
- Assist with monitoring workload throughout the day and communicate changing priorities to warehouse leadership.
- Identify opportunities to improve daily processes and recommend practical solutions that enhance efficiency and customer service.
Craft your career with us if you have:
- 1-3 years of experience in warehouse, distribution center, logistics, customer service, or order management preferred.
- Warehouse, DC, or logistics experience preferred.
- Customer service or order management experience preferred.
- Experience with ERP, WMS, TMS, RF scanners, and Microsoft Office tools preferred.
Our Benefits & Perks:
At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off. Visit our Crafted With Care Site to explore the full range of benefits available to our employees.
Maryland Salary: $25-$30 per hour, commensurate with experience
About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
About Pandora NAM:
The Pandora North America team in the USA and Canada consists of approximately 13,000 employees, including 180 team members in our New York & Baltimore office, 140 employees in our AME Operations facility in Glen Burnie, Maryland, 160 field-based leaders and more than 11,000 colleagues across our owned and operated stores.
Today, the USA is Pandora’s single largest market. The Pandora North American region encompasses approximately 1,590 points of sale, including around 700 concept stores, with more than 600 owned and operated by Pandora, reflecting our continued growth and strong presence across the market.
