Assistant, eCommerce Operations, Switzerland

As part of a small and energetic team you will ensure that all sold items are picked, packaged and dispatched within a duly manner and thus provide the customer with an exceptional online shopping experience in our newly established eCommerce fulfillment center in Rotkreuz. Part of the job will also be to handle returns and to respond to online customer queries in a timely and service-oriented manner.  To ensure success in this position, you perform to a high level of accuracy. Top candidates will be upstanding, organized and able to perform under pressure, always having a state-of-the-art customer experience on top of their mind.

WE DELIVER • WE DARE • WE DREAM • WE CARE
WE DELIVER - Let's deliver together:Picking, packaging and distribution of sold items
Working with IT required for printing and handling of order/return fulfillment 
Providing a professional level of customer service via E-mail with emphasis on strong after sales service
Checking and counting stock received for eCommerce inventory and shipping material
Ensuring all returns are processed correctly and dealt with efficiently and timeously

WE DREAM - This is what we dream of:
Fluent in German
Ability to work harmoniously with diverse range of people
Proficient with using tools required for this position
Physically agile and dexterous
Hands-on mentality


We CARE - what you can expect:
An internationally successful company
Flat hierarchy
Competitive compensation package
An highly motivated team
A modern workplace 
Can-Do-Attitude
Events
Personal and professional development through regular e-learning modules
We are looking forward to welcoming you!