Senior Specialist Master Data

Pandora is the world’s largest jewellery brand, designing, crafting, and marketing jewellery that helps millions of people around the world express what matters to them.

Pandora Global Business Services plays a critical role in supporting the company’s global operations, delivering a broad range of finance processes that go beyond standard transaction processing. Our teams continuously work to streamline financial processes, strengthen business support, and improve the quality of services provided to customers and business partners. Based in Warsaw, GBS is responsible for a significant share of Pandora’s global finance and accounting activities, working closely with local management, business controllers, customer service teams across North America, Europe, the Middle East, and colleagues in our global headquarters in Copenhagen.

At Pandora, our culture is shaped by our values: We Care, We Dream, We Dare, We Deliver. Across teams, functions, and locations, we work together with a strong focus on collaboration, continuous learning, and knowledge sharing.

As Senior Specialist Master Data you will support team members during the daily tasks which surpass the daily operation and require thorough investigation and proactive decisive approach to the inquiry, train new staff and be the first point of contact for MDM team members in case of technical issues and non-standard questions related to operational work.

You will act as a process expert in the area of MDM and run the projects to implement automation and standardization as well as possible migrations of new activities to the SSC MDM.

Key responsibilities:

• Manage end-to-end key master data processes (vendor, customer, employee price, finance master data) in SAP and Microsoft Dynamix
• Resolve tickets related to master data according to Standard Level Agreements
• Prepare data reports and analyses using SAP, Microsoft Dynamix, MS Excel and other internal tools.
• Analyze issues reported, define their root-causes, propose solutions, and drive action plans.
• Perform data quality checks to ensure data is compliant. 
• Proactively escalate business risks related to process and system gaps.
• Challenge existing processes and propose improvements to drive efficiency.
• Create and update standard operating procedures and work instructions.
• Share knowledge on MD standards with peers and local business functions and provide trainings as required.
• Support Master data related projects by active participation in the phases of gathering requirements, testing & hypercare.
• Support future data transition activities connected with team scope changes Support SAP 4SHANA implementation (data validation, UATs, hypercare)

What we are looking for:

• Minimum 3-4 years of experience at a similar position in Master Data Maintenance, Analytical Department, Finance Team or similar in an international company
• Solid project delivery experience and practical expertise in SAP S/4HANA customer, supplier, price, finance master data maintenance, ideally as a Super User or Key User
• A proactive mindset with a strong sense of accountability, ownership, and autonomy
• Proven track record of independently driving Master Data initiatives and continuous improvement projects
• Excellent stakeholder management and collaboration skills, with the ability to navigate complex, cross-functional environments
• Very good knowledge of Microsoft Office tools particularly MS Excel.
• Experience with data base management related systems would be an advantage (e.g. Access, SQL)
• Experience within Product, Pricing, and Finance Master Data domains.
• Proven customer orientation and passion for providing exceptional service to the business
• Good presentation skills and ability to plan and present content in meetings, calls
• Ability to perform trainings to other staff in the organization globally
• Flexibility and resilience to changes in business environment

Our Offer:

• Cooperation based on an employment contract with a basic salary and a real achievable annual bonus,
• Hybrid work model (2 days of onsite work a week from the office located in Warsaw on Domaniewska 28 street, parking available upon reservation),
• Flexible working hours (start between 7:00 AM and 10:00 AM; finish between 3:00 PM and 6:00 PM),
• Support for professional competence development (including co-financing of the cost of exams, courses and ACCA membership),
• PREMIUM package of Medicover medical including dental care,
• Generali life insurance,
• Medicoversport card,
• Cafeteria program on the My Benefit platform,
• Additional days off for birthday, health check-up,
• Attractive discounts on PANDORA products,
• Subsidy for "home office" equipment,
• Employee Pension Plans (PPE),
• Additional benefits under the company's social fund (e.g., holiday or kindergarten subsidies),
• Employee Recommendation Program.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.