At Pandora, we're looking for an experienced planning leader to shape the future of our global Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP) capability.
Reporting to the VP of Global Supply Chain, this role sits at the heart of Pandora's global value chain, connecting commercial ambitions with operational execution. As the enterprise owner of our S&OP and IBP processes, you'll bring together leaders across Supply Chain, Merchandising, Finance, Operations, Product, Marketing, and regional markets to ensure the business operates from a single, aligned plan and makes timely, data-driven decisions that drive growth, profitability, inventory optimization, and customer availability.
This is a highly visible leadership opportunity with significant executive exposure, offering the chance to influence strategic decisions across one of the world's largest jewelry brands while continuing Pandora's evolution toward a world-class Integrated Business Planning organization.
What You'll Do:
As the Director, S&OP/IBP, you will lead the governance, decision-making, and continuous development of Pandora's global planning processes.
Key responsibilities include:
- Owning the end-to-end global S&OP and IBP operating cadence across demand, supply, inventory, and financial planning.
- Leading Pre-S&OP and Executive S&OP forums with Pandora's Executive Leadership Team, driving cross-functional alignment and enterprise decision-making.
- Establishing and maintaining a "single set of numbers" across demand, supply, inventory, and financial outcomes.
- Driving scenario planning and business trade-off discussions across revenue, margin, inventory, capacity, cost, and cash flow.
- Leading mid-term supply and capacity planning to ensure balanced and feasible plans across the global network.
- Owning inventory governance and working capital optimization initiatives.
- Leading planning readiness for major product launches and managing growing assortment complexity.
- Supporting long-range planning, budgeting, and strategic supply chain initiatives.
- Driving planning transformation, capability building, and continuous improvement across processes, data, tools, and analytics.
- Developing a high-performing team while influencing a broad network of global stakeholders and senior leaders.
What We're Looking For
We're seeking a strategic and commercially minded leader who thrives in complex global environments and enjoys turning business complexity into clear decisions and actions.
You likely bring:
- 10+ years of experience within Supply Chain, Planning, Operations, Finance, Merchandising, Manufacturing, or related business functions.
- 5+ years of leadership experience, including leading and developing high-performing specialist teams.
- Strong experience with S&OP, IBP, Demand Planning, Supply Planning, Inventory Planning, or enterprise planning processes.
- A proven track record of leading cross-functional planning governance and driving alignment across demand, supply, inventory, and finance.
- Experience facilitating executive-level planning and decision-making forums with senior stakeholders.
- Strong financial and business acumen, with the ability to evaluate trade-offs across revenue, gross margin, inventory, cost, working capital, and service levels.
- Exceptional stakeholder management and influencing skills, with the ability to drive alignment without direct authority.
- The ability to translate data and complexity into simple, compelling recommendations for executive audiences.
- Experience within retail, FMCG, consumer goods, fashion, or another large global organization is highly desirable.
Why Pandora?
This is a unique opportunity to help shape how Pandora plans and operates globally.
You'll work closely with executive leaders, influence decisions that impact millions of customers worldwide, and play a key role in balancing growth, profitability, customer availability, and operational excellence. You'll join a business that continues to transform, innovate, and invest in planning capabilities as a critical enabler of future success.
If you're passionate about enterprise planning, leading through influence, and creating meaningful business impact at a global scale, we'd love to hear from you.
Additional information:
Global Career Band: 3B
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
