Contract: FTC – 6 months
Location: Flexible hybrid working style with three days in the London Marylebone office
The role
The Creative Production Lead is responsible for leading the UK Creative Studio and overseeing the end‑to‑end delivery of local creative assets across all marketing channels, ensuring work is delivered to brief, on brand, and at pace. This role acts as the senior creative production lead for the UK, with two direct reports, owning local creative delivery while working in close partnership with Global Brand Creative and the global adaptation agency. The role balances local responsiveness with global consistency, providing strong creative governance, quality control and production leadership as Pandora’s global content ecosystem evolves.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Our people
Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023, driven by a new long-term growth strategy. This rapid progress has fostered an ambitious and empowering culture.
As we grow, we continue to invest in our talent. We're seeking people who share our values and can help us realise our ambitions.
What to expect from the role
Creative Studio Leadership
Lead the UK Creative Studio, setting priorities, standards and best practice for local creative delivery.
Line manage and develop the local creative team, with a focus on production excellence, capability building and clear ways of working.
Act as the senior escalation point for creative delivery challenges, resourcing conflicts and prioritisation decisions.
Local Creative Production & Delivery
Own end‑to‑end creative production for all UK local briefs, from briefing and scoping through to delivery and final sign‑off.
Oversee delivery across key channels including:
CRM emails
E‑commerce imagery
Paid and organic social content
Campaign adaptations and local executions
Retail graphics
Go-To-Market materials for external wholesale partners
Ensure assets are delivered on time, on brand and optimised for channel and platform requirements.
Global Adaptation Agency Management
Act as the primary UK creative liaison with the global adaptation agency.
Brief, route and manage adaptation work delivered by the agency, including resizing, versioning, localisation and transcreation.
Conduct quality assurance and final creative sign‑off on agency outputs for the UK market.
Ensure clear division of responsibilities between local studio delivery and global agency scope as operating models continue to evolve.
Brand Guardianship & Creative Quality
Be accountable for maintaining brand consistency and creative quality across all UK local outputs.
Ensure global toolkits, master assets and brand guidelines are applied accurately and effectively.
Provide senior creative judgement on when local execution is appropriate versus further alignment to global assets.
Champion continuous improvement in efficiency and creative effectiveness.
Governance, Process & Ways of Working
Help define and embed clear local ways of working aligned to global content ecosystem governance.
Ensure correct use of briefing, approval and asset management processes, including global content library and workflow tools.
Partner with Global Brand Creative, Creative Operations and Marketing Operations to align on evolving processes and responsibilities.
Support change management as new agencies, tools and workflows are introduced.
Stakeholder Collaboration
Work closely with Brand, CRM, E‑commerce, Retail and other x-functional teams to translate business needs into effective creative solutions.
Build strong relationships with senior global stakeholders, providing confidence in local creative delivery and output.
Contribute to cross‑market and global forums when required, sharing learnings and feedback.
The successful candidate
Experience in creative production leadership, creative operations or studio management within a brand, in‑house studio or agency environment.
Proven experience delivering creative assets at scale across multiple marketing channels, including CRM, digital, social, e‑commerce and retail.
Strong experience working within global brand frameworks, adapting master assets and toolkits for local market execution.
Demonstrated experience managing and collaborating with external agencies and production partners, including adaptation and localisation partners.
Experience operating within complex, matrixed organisations with multiple senior stakeholders.
Background in design, creative craft or creative production is desirable but not essential.
Ideal candidates will have
Creative leadership: Able to provide clear creative direction, senior judgement and quality control.
Production mindset: Highly organised with strong end‑to‑end delivery ownership, able to manage priorities, timelines and resource constraints effectively.
Brand guardianship: Strong attention to detail with a deep commitment to brand consistency, craft and creative excellence.
Stakeholder influence: Confident communicator able to build credibility with senior stakeholders and explain creative decisions clearly.
Collaboration: Works effectively across brand, marketing, channels, global teams and agency partners.
Change agility: Comfortable operating in ambiguity, helping shape new ways of working as global processes, tools and agency models evolve.
Commercial awareness: Balances quality, speed and cost, making pragmatic decisions to support business outcomes.
Craft Your Future with Pandora: A Career Built Around You
At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.
What We Offer
Our focus is on offering you a career that’s as unique as you are. We provide the tools, opportunities, and support you need to thrive:
Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you’re on track to achieving your goals.
Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success.
Generous Bonus Scheme: Your hard work doesn’t go unnoticed, with opportunities to earn performance-related bonuses.
Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday.
Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday.
Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered.
Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU!
Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7.
Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated.
At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you’re ready to take the next step in crafting your incredible career, join us and let’s build something extraordinary together.
Your future is waiting – craft the incredible with Pandora!
Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
