Demand Planning Manager

City: New York

Country/Region: US

Application Deadline: n/a

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can craft far more than just an incredible career.

About the Team:

The Demand Planning Process Manager is part of the North America merchandising team that includes Demand Planning, Allocation, Assortment Planning, and Merchandise Financial Planning. The role will be responsible for demand planning activities for the North America Cluster. The primary responsibilities are to ensure that item level forecasts of selected Jewelry categories are as accurate as possible at all times, meeting forecast accuracy objectives whilst aligning with Category Sales plans & supporting commercial objectives. Additionally, this role is responsible for supporting and enhancing demand planning processes and tools to optimize the function’s effectiveness. This job will have responsibility for managing others.

The Demand Planning Process Manager works to meet these objectives by leveraging the Logility supply chain management software and Microsoft Office applications while collaborating with other business functions and colleagues around the world.

Your Role as a Demand Planning Process Manager:

Optimize and maintain item-level statistical forecasts in the Logility supply chain management software
Ensure that key performance metrics are achieved in forecast accuracy, order fill rates, and inventory levels
Maintain and enhance the Sell Out & Sell In forecasting tool
Responsible for reviewing and adapting currently NAM demand planning processes to increase function effectiveness
Collaborate cross-functionally to refine the statistical forecasts and to forecast new product launches and promotions
Identify and address root causes of key forecast accuracy misses and forecast bias
Conduct comprehensive monthly review of item demand forecasts in Logility and weekly ad-hoc reviews as required in response to trend
Collaborate with merchandise, sales and marketing team members to forecast new products, promotions, events and to understand and refine existing statistical forecasts
Represent demand planning in weekly call with global supply to ensure appropriate inventory support for North America cluster
Review of item forecasting against plans and monitor bestsellers to ensure demand is aligned and relevant to current trading conditions
Research and analyze historical sales trends, demand drivers, new product performance, and promotional performance and apply learnings to improve forecast accuracy
Collaborate with supply chain colleagues around the world to cultivate global efficiencies, share best practices, and enhance performance
Build and leverage exception reports to efficiently identify and resolve key forecast errors

Craft your career with us if you have:

5-8 years of experience in Demand Planning, Inventory Planning, Inventory Analysis, Merchandise Planning, Replenishment Analysis, Supply Chain Planner, or related field.
Bachelors degree in Business, Supply Chain Management, Logistics, Statistics, Finance, or related field
Strong analytical skills and commercial acumen
Leads by example and is a vocal leader within team setting
Exceptional interpersonal & communication skills
Exceptional organizational and multi-tasking skills. Ability to work efficiently and prioritize effectively.
Must be structured, organized and have a high attention to detail
The ability to meet tight deadlines and juggle priorities
Flexible and adaptable, able to multitask in a changing and fast paced environment
Self-motivated and driven. Ability to self-manage projects and deadlines
Ability to collaborate across functionally and globally
Advanced Microsoft Excel skills
Basic Microsoft Outlook, Word, and PowerPoint skills
Experience with Supply Chain planning systems preferred

NYC Salary: $127,000-$137,000 commensurate with experience

Our Benefits:

We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.